ODM Warranty
ODM RODS LIMITED WARRANTY
At ODM RODS, we take pride in the quality and craftsmanship of our products. All new factory ODM rods and blanks are backed by a 1-Year Limited Warranty covering manufacturer defects in materials and workmanship from the original date of purchase.
Warranty Terms & Conditions
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Warranty applies only to manufacturer defects for 1 year from the purchase date.
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ODM RODS reserves the right to inspect all claims to determine the cause of failure.
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If approved, we will repair or replace the product at our discretion.
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Shipping and handling fees are not covered and are the responsibility of the customer.
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Warranty is non-transferable and valid only for the original owner.
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A valid sales receipt from an authorized ODM RODS retailer is required to process any warranty claims & inspection.
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An RMA# (Return Merchandise Authorization) must be obtained from ODM before sending any product for inspection.
Email: info@odmrods.com
Call: 201-243-3343
What’s Covered
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Manufacturing defects in materials or workmanship within 1 year of original purchase.
What’s Not Covered
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Damage resulting from:
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User error, misuse, abuse, accidents, or impacts/nicks
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Alterations, modifications, or neglect
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Creating acute-angle bend or user error (e.g., high sticking, lifting fish, dragging fish, etc)
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Normal wear and tear, including:
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Broken guides
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Cosmetic damage
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Indirect, incidental, or consequential damages related to product use
Note: Some states do not allow exclusion of such damages—these limitations may not apply to you.
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If a previous warranty claim has already been approved and fulfilled, any subsequent claim on the same item will not be eligible for warranty coverage.
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However, a discounted replacement may be offered at the sole discretion of ODM RODS based on the situation.
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Additional Notes
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One-piece rods and blanks cannot be shipped.
These items must be serviced on-site only.